Please read through our Terms and Conditions:

*We cannot be held responsible for videos lost in the post.  Ensure you send your items in a safe and signed for delivery service and we will do the same back to you.

*As it is known, VHS do have a shelf-life of around 15 years, but even younger ones can be damaged. If tapes come to us in a un-playable condition, we cannot be held responsible for their state. As well as if the tape snaps whilst we’re working on it, we cannot be held responsible and will only be able to reimburse the cost of the blank media. Any tapes with visible mould on cannot be recorded from.

*If there are any problems with your disc, please let us know within 14 days.

*Please be aware that we can only convert film that you own the copyright to. So if you’d like the copy of Braveheart that you recorded at 3am off ITV, we will have to refuse.

*We can record PAL or NTSC.

*There are no hidden costs, our prices are fully inclusive of the work done, disc label, DVD case, inlay design and printing.

*Depending on the lengths of your tapes, we can put multiple recordings on 1 disc. Please let us know if you would or would not like us to do that.

*If you have a certain order to the tapes that you’d like or specific design of the DVD inlay please let us know upon ordering

*When scanning 35mm negative strips, they must be cut to individual images to scan.

*If you live in or near Maidenhead we can offer a collection service or you can visit us to drop off.